Does every customer have to install an app?
No. A customer can register a complaint, follow the repair and approve the estimate from a link sent on WhatsApp or SMS, which opens in the phone's browser. The customer app is there for regular customers who want their car's service history in one place.
Our mechanics are not comfortable with English. Will they use it?
The mechanic app is Malayalam first, with English underneath. Each screen shows one task and the one or two actions that make sense at that moment, with large buttons. We set it up with your team at the workshop.
What happens when the network drops inside the workshop?
The mechanic app keeps working offline: start, pause, done, photos and parts are saved on the phone and sent when the connection returns. The web dashboard and the customer link need an internet connection.
Does it handle GST e-invoicing?
Yes. Invoices carry HSN and SAC codes with CGST and SGST, or IGST, and the e-invoice is generated with an IRN and signed QR code through a GST Suvidha Provider. You need your own GSTIN and e-invoice registration on the government portal; we help you connect it.
Is it ready to use, and what does it cost?
We are setting up the first workshops in Kerala now and do not have a public price list yet. Book a demo: we will show the product on jobs like yours, explain what the first weeks look like and give you a price for your workshop.